Hours of Operation
Frequently Asked Questions
- VISITING IN-PERSON
The Guelph Tool Library is OPEN for reservations and in-person browsing in Old Quebec Street Shoppes, 55 Wyndham St N in Unit T8 on the main level. Time slots for reservations are limited and reservations can be made up to 7 days in advance. A minimum of 24 hours of advanced notice is required. For in-person browsing, tools are subject to availability and items with pending requests will not be available for loan.
Please see Guelph Transit schedules and maps.
15 Minute parking spots are available outside the entrance to the West Parkade. See Guelph Downtown parking lots and rates. Members can use these spots to pick up and drop off tools. Free 2-hour on-street spaces are available throughout downtown Guelph, and can be used once per day. Members are also able to park in the West Parkade for $3 per hour Mon-Fri 8 am to 6 pm. Parkade parking is free after 6 pm on weekdays and Sundays, and is a flat rate of $3 on Saturdays.
If you have any questions, please call 519-836-7909. Our phone is only monitored during office hours, so please leave a detailed message if you require a callback. Kindly note that we are run by a small staff of volunteers. Hours are subject to change without notice!
- PANDEMIC HEALTH
Masks are recommended within the GTL and inside of Old Quebec Street Shoppes, but are not required.
We are looking for volunteers! Please review our current volunteer opportunities or contact us directly at firstname.lastname@example.org. We look forward to hearing from you.
- Who can use our tools?
Our tools may only be used by members who are 18 years of age or older and have paid any outstanding late fees. For liability reasons, members agree not to permit the use of tools checked out by him/her to any other person.
- How much does the membership cost?
Membership to the Guelph Tool Library is $60 plus HST and applicable service charges, and is valid for one year from the date of purchase.
- How can I become a member?
Sign-up to our partner website to purchase a membership or in person at the Guelph Tool Library.
- How can I get a gift card or gift membership?
Purchase a gift card or a gift membership on our partner website.
- Where are you located?
You can find us at Old Quebec Street Shoppes at 55 Wyndham Street North, Unit T8, Guelph.
- What are your opening hours?
Please check our hours on our homepage before visiting us as they are subject to change.
- How may I borrow tools?
Please browse our full inventory and ensure that the item is not taken out for when you want to borrow it. You can borrow tools in person at the Guelph Tool Library.
- What is the Loan Period & Late Fees?
Most tools may be borrowed for 7 days. Seasonal items such as rototillers and fruit press may be borrowed for 3 days. However, members are encouraged to return tools as soon as they are finished using them. Late fines of $1/day per apply to any tool returned past its due date. Select tools have a $1 per tool per day fee or a $5 per borrow fee. Individual items will list this information.
- Can I put a Tool on Hold?
Reservations can be made online up to 7 days in advance. Please do not call in or email to reserve items.
- Can I renew a loaned out Tool?
One renewal per item is permitted after which late fees will apply. Members can renew their own tools by logging in to their account. Renewal requests can also be made via email to email@example.com if additional help is needed.
- Do you provide consumables?
Things like saw blades, drill bits, and sandpaper are not provided, you just kind of luck out if we have them here leftover from other generous members.
- What about Batteries for electric tools?
We cannot guarantee that rechargeable batteries (on saws, drills, etc) will be fully charged when tools are loaned out. Likewise, members are not expected to return tools with fully charged batteries. This policy is in place to extend the life of our batteries by ensuring that they are not being over-charged.
- What about Tool Loss, Damage, or Wear and Tear?
Before borrowing and returning tools, the Tool Library volunteers/staff inspect tools for safety hazards and any damage. All tools are to be returned clean and in the same condition as they were issued, barring normal wear and tear. If an item breaks during use, please let us know and bring the broken part with you. Please also see our Borrowing Policies.
- Am I responsible for cleaning the tools before returning?
Yes. The tools should be returned in their original clean state. A cleaning fee of $5 will be charged for any items returned and not cleaned.
- What kind of donations do you accept?
We accept a wide range of items that are typically only used a few times per year. These range from all kinds of tools, kitchen appliances, party supplies, arts and craft tools, etc. All items should be complete, in working condition and portable (as in one average person can pick up the item without much strain). If you have items that fit this criterion or have more questions, please contact us. Sending pictures of your items helps a great deal. You can drop off your donations at the Guelph Tool Library during our opening hours or we can pick them up.
- How can I volunteer with the Guelph Tool Library?
Please check our volunteer opportunities to find out about our current volunteer opportunities.
Have More Questions?
Please contact us above or at firstname.lastname@example.org.
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